Explaining the engineering behind the performance.

• What is the "10-Point Custom Drill" feature?
  Found in our entry-level portable models, this core positioning technology allows players to program adjustable horizontal lines across the court with integrated depth settings. This creates a streamlined matrix of 10 landing points that can be sequenced to simulate daily training and basic real-match scenarios.

• What is the "28-Point Custom Drill" feature?
  Found in our flagship models (like the JT-S6), this technology allows players to program 7 different horizontal lines across the court, with 4 distinct depth settings for each. This creates a matrix of 28 landing points that can be sequenced to simulate real-match scenarios.

• What is "Internal Oscillation" and why does it matter?
  Unlike traditional machines that pivot the entire body (making it easy for opponents to telegraph the shot).Jbotsports uses internal oscillation. The outer shell remains stationary while the firing mechanism moves inside. This hides the direction of the ball, forcing you to improve your footwork and reaction time.

• How does the spin control work?
  JBOTSPORTS machines utilize a dual-motor counter-rotating wheel system. By adjusting the speed differential between the top and bottom wheels, you can generate heavy Topspin (dip and kick) or aggressive Backspin (slice/underspin) across multiple intensity levels.

Seamlessly integrating tech into your training.

• How do I connect the Jbotsports App to my machine?

1. Power on your Jbotsports machine.
2. Enable Bluetooth on your smartphone (Android users must also enable Location Services).
3. Open the "Jbotsports Pro" App. The app will automatically scan and pair with the machine's signal. No manual pairing in your phone's Bluetooth settings is required.

• What should I do if the App fails to connect?
  Ensure no other smartphone is currently connected to the machine (Jbotsports supports one active connection at a time). Check that your machine’s battery is above 20%. If issues persist, restart the machine and force-close the app.

• Are there pre-programmed training modes?
  Yes. Our App features a "Training Camp" library designed by professional coaches. These include "Cross-court Drills," "Inside-out Forehand," and "High Lob" sequences that can be activated with a single tap.

Detailed specs for the serious athlete.

• What is the battery life and charging protocol?

1. Runtime: The 24V 10AH High-Capacity Lithium battery provides 4 to 8 hours of continuous play depending on speed and oscillation settings.
2. Charging: Use only the provided 24V 2A smart charger. A full charge takes approximately 5–6 hours. The charger supports global voltages (AC110-240V).

• What type of tennis balls should I use?
  Jbotsports is compatible with standard pressurized balls, pressureless balls, and Tretorn/low-compression balls. Important: Avoid using wet or extremely dirty balls, as they can cause slippage on the firing wheels and reduce accuracy.

• Is the machine portable?
  Absolutely. Our M and S series feature oversized "all-terrain" wheels and a telescopic trolley handle, making it easy to transport across grass, gravel, or court surfaces.

Keeping your JBOTSPORTS in peak condition.

• The machine is beeping and won't fire. What's wrong?
  This is usually a safety self-check alert. Ensure the "Firing Mouth" is clear of any balls or debris during startup. Turn the power off, clear any obstructions, and restart.

• How do I clean the serving wheels?
  Over time, felt from tennis balls can build up on the wheels. With the power OFF, use a damp cloth or a fine-grit sandpaper to gently remove the residue from the surface of the wheels to maintain consistent grip and spin.

• The "REST" button popped out. What happened?
  This is the Overload Protection circuit breaker. It trips if a ball is jammed or the motor is overheated. Clear the jam, wait 2 minutes, and press the REST button back in to resume play.

Our commitment to your game.

• What is the JBOTSPORTS Warranty Policy?
  We offer a 2-year limited warranty on the main machine components and a 6-month warranty on the battery.

• Do you ship internationally?
  Yes, JBOTSPORTS ships to over 50 countries worldwide. Delivery times vary by region, typically ranging from 7 to 15 business days for major markets.

• How can I get technical assistance?
  You can reach our support team via:
  Email: support@jbotsports.com
  WhatsApp: +86 180 1942 6625
  Live Chat: Available on our official website during business hours.